The phone lines were put in by BT and so that company still requires you to use them, as will many other companies that use the fibre optic lines also put in by BT. Payment by Direct Debit. BT Cloud: You need to activate the service yourself. Connection charges may apply. BT Sport on Sky Digital Satellite Platform: BT Sport is also available on the Sky Digital Satellite Platform for customers who sign up on a rolling 1 month basis. You will be responsible for reconnecting any existing devices or equipment you may have. We may also charge you if the engineer is unable to access or is refused access to your property at the time of the scheduled appointment. Pay £22.20 a month (or £2 extra if part of your broadband & calls package). 150 calls or 1000 minutes a month to 0845 and 0870 numbers. Includes 1000 GB Cloud Storage, BT Virus Protect and a BT Smart Hub. But we won’t charge your bank card until we’ve allocated a device to you. Prices and terms subject to change during the contract term. Tell us how we can improve this article. I have BT Infinity Fibre at home and was wondering why my desk VoIP phone is not working when I connect it to my router. Price from month 13 currently £52.99 a month. You must claim your Reward Card once your broadband is installed and you have 3 months from this date to claim. See details. BT Virus Protect works on compatible PC/MACs. UK calls to UK landlines (starting 01, 02, 03) and UK mobiles, standard UK texts and data within the UK. See bt.com/prices for more information. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. There is usually a £70 fee for activating an existing line that is provided by BT or another provider, and a £140 fee for installing a new line. 500 inclusive anytime minutes to UK landlines, UK mobiles and 0845 and 0870 numbers excluding the Channel Islands. For full terms see. After they've done their thing then one of the two TEL LEDs will light up, and you plug your telephone into that socket. Terms apply. BT Virus Protect works on compatible PC/MACs. Price from month 25 currently £58.99 a month. One minute minimum call charge. Once the installation work has started any applicable installation charges cannot be refunded, and you will be liable to pay this. Full HD-capable device, compatible home cinema system and broadband (min. BT Virus Protect works on compatible PC/MACs. For new Full Fibre 900 customers that sign up for 24 months. 21h30. NOW TV account required and terms apply. 1GB SIM x3 – Monthly price £17 a month for BT Broadband customers; £22 a month for non-BT Broadband customers. BT Virus Protect works on compatible PC/MACs. Terms apply. Terms apply. Extra Speed 4G is not available on BT Business Mobile plans. I can try calling the FTTP team tomorrow. Terms apply. Subject to availability, minimum line speed and computer specification. Sky box and active viewing card required. For new Full Fibre 300 customers that sign up for 9 months. For more details see www.britbox.co.uk/terms. Any change will be at the standard price as set out in our tariff guide. BT Virus Protect works on compatible PC/MACs. Big Sport – All Sky Sports channels, bringing you the Premier League, Formula 1®, golf majors and much more with the NOW TV Sky Sports Pass, which has a retail value of £33.99 per month. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. Britbox terms apply. For new Full Fibre 300 customers that sign up for 24 months. BT Cloud: You need to activate the service yourself. Compatible line required otherwise £49.99 connection charge may apply. Payment by Direct Debit. ‎25-06-2019 Keep Connected Promise: You’ll need to contact us to report the fault. Includes BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). Plus, watch all 4 BT Sport channels with exclusive Premier League games and every match of the UEFA Champions League in HD and access to BT Sport Ultimate in up to 4K HDR from BT. BT offers home broadband, phone and TV packages in the UK, along with a mobile service. Compatible line required otherwise £49.99 connection charge may apply. Available to new and existing BT customers that sign up for an 18 month minimum term. All calls or texts charged as per your BT Mobile plan. NOW TV account required and terms apply. All calls or texts charged as per your BT Mobile plan. We aim to unlock all devices within 72 hours. See the legal stuff for details on regions that are included or excluded within countries. Includes BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). BT Virus Protect works on compatible PC/MACs. If you exceed your 700 Minute calling plan allowance two months in a row we’ll move you onto our Unlimited Minutes plan. PromptCare is not available on telephone lines provided using fibre technology. BT Virus Protect works on compatible PC/MACs. BT TV uses BT broadband to deliver programmes. If this is the case, and you don’t want to wait longer than 30 days, you can cancel your back-order. 24 month minimum term. Amazon Prime Video: Amazon.com, Inc. and its affiliates are not sponsors of this promotion. on This service will be stopped and your back-up files deleted if you don’t use it for 90 days. You might be asked to enter your Apple ID password, confirm your billing information, or add a valid payment method. Your actual speed will depend on home wiring, Wi-Fi connection and time of day. For new Broadband Unlimited customers that sign up for 24 months. Subject to availability. A second hand device locked to BT, bought from eBay, Gumtree or handed down etc. Sky box and active viewing card required. Customers will be charged for any unreturned equipment if they decide to cancel. You can cancel the offer at any time. NOW TV add-ons will only be available to watch via the app on your set-top-box and compatible devices and not through the electronic programme guide. Includes 1000 GB Cloud Storage, BT Virus Protect and a BT Smart Hub. This doesn’t include any changes as a result of annual percentage increase in the Consumer Price Index (CPI) rate of inflation plus 3.9%. BT Cloud: You need to activate the service yourself. Subject to availability, minimum line speed and computer specification. Voice BT One Phone BT Cloud Work Smart Messaging. Subject to availability, minimum line speed and computer specification. For new Fibre 100 customers that sign up for 24 months. On receipt you must activate the card within 3 months via the activation code, which will be sent to you by email to the email address provided with your order. Landline; BT Mobile; Email. Prices and terms subject to change during the contract term. Terms apply. The six months starts as soon as we receive your request for Britbox. 24 month minimum term. This is what my setup looks like. BT Cloud: You need to activate the service yourself. See BT.com/legalstuff. 21h51. BT Cloud: You need to activate the service yourself. Payment by Direct Debit. This does not affect your statutory rights to change your mind within 14 days of receiving your device and only pay for the services you have used. BT Cloud: You need to activate the service yourself. In all my life, I've never had such a frustrating experience as trying to talk to BT about this over the last couple of months. Includes 1000 GB Cloud Storage, BT Virus Protect and a BT Smart Hub. BT Cloud: You need to activate the service yourself. speed 12Mbps) required. Mobile network coverage required. Sky Sports Mobile Month Pass excluded. All SIM Only and Family SIM plans include unlimited minutes and unlimited texts. This means you will still be able to make and receive calls for up to an hour. Payment by Direct Debit. Subject to availability. NOW TV account required and terms apply. Maximum of 150 calls to 0845 and 0870 numbers. BT broadband review. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. BT sends additional discs to guarantee at least 10 Mbps in every room of your home. If you don’t want the Unlimited Minutes plan, you’ll need to choose another of our calling plans. BT Cloud: You need to activate the service yourself. Netflix: Available on a monthly minimum term for £5.99 a month. New 24-month BT Broadband and BT TV contracts required. Samsung A41 – 15GB for £17 - Save £120 Available to new and existing BT Mobile customers. Your actual speed will depend on your location, phone line, home wiring, Wi-Fi connection and time of day. They failed to do this too. Email; Billing. Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). For new  Fibre 250 with Halo 2 customers that sign up for 24 months. will it work with any 'normal' phone) and what I need to do to get BT to activate this for  me? Excludes outages, connection faults and home wiring outside of BT’s control. Compatible line required otherwise £49.99 connection charge may apply. 2) The offer should appear immediately after you launch the Apple TV app. Prices and BT Sport content subject to change at any time. If you delete your account – your settings will be lost. Available to new customers and existing BT Mobile SIM-Only or Family SIM customers. 0800 numbers and calls to voicemail included. BT told me how to activate my landline number (plug into main white BT box, you have to open towards bottom, you'll see lots of wires, lie on the floor and you'll see a telephone point, plug in your handset and dial the number they give you to activate your number). 24 month min term. Subject to availability, minimum line speed and computer specification. Includes 1000 GB Cloud Storage, BT Virus Protect and a BT Smart Hub. We'll send you an email confirmation once the order is placed. To do this they may need access to your property. Applies for the duration of your fault or home move only. You can only watch/record one sport channel at any given time. Compatible line required otherwise £49.99 connection charge may apply. Prices and BT Sport content subject to change at any time. One minute minimum call charge. Security Managed Firewall GDPR … We will not be liable to you for such delays. See 4G Calling. Call 17070 and select option 2, quiet line test. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. BT Cloud: You need to activate the service yourself. BT Virus Protect works on compatible PC/MACs. Payment by Direct Debit. BT Cloud: You need to activate the service yourself. Payment by Direct Debit. Security. Price from month 13 currently £42.99 a month. But as set out above, you can’t do this if we have already charged the upfront fee to your bank card. See bt.com/prices for more information. Payment by Direct Debit. The exchange list and dates are subject to change. Offer, Reward Card & BT terms apply. See BT.com/legalstuff. BT Halo Broadband benefits Check your speed using the MyBT app, online or by calling 0800 800 150. Includes a BT Home Hub (unless BT has already provided you with one). How much does it cost to install a new BT phone line or reconnect an old one? How much does it cost to unlock my device? Please follow the set-up video or these simple steps to activate your new BT Fibre Home Phone service. Sky send one additional disc and guarantee 3 Mbps or money back. Early termination charge may apply if you stop your service in the first 24 months, see, Available to new customers and existing BT Mobile SIM-Only or Family SIM customers. Find out how to order this service. Your back-order isn’t confirmed until you get this. BT Broadband and TV Installation service terms. You’ll mostly likely retain your Copper Voice Service until such time they move you onto VOiP. Calls to service numbers starting 084, 087, 09 & 118 consist of a 20p per minute access charge from BT, plus a service charge set by the company you call. Broadband BT Reward Card will be sent to the installation address. It's ideal if you only make a few international calls each month. If your line won't support our top speed, we'll offer the best speed available. Can I cancel the BT Package that I've ordered? Optional £30 charge for an engineer install or £10 for Broadband extenders, if required. They are valid for 30 days or until you've used up all the data – whichever comes first. Payment by Direct Debit. Payment by Direct Debit. Out of interest, do you know if using the fibre line for my phone will make any difference to the monthly bill. If you have a broadband and calls package this will be included in your package price. Your spend cap is for data, minutes or texts beyond your plan’s monthly allowance, you can set a limit on what you spend. BT Cloud: You need to activate the service yourself. Please note that Reward cards can also be referred to as BT Reward cards – they are the same thing. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. One minute minimum call charge. 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