In today's ever-growing e-marketplace, customers expect your company to be online 24 hours a day. Rich Media House's web hosting provides a reliable and highly efficient service. We provide professional grade servers on our high speed network dedicated to hosting your site for the ultimate in performance and reliability.  You may upgrade or downgrade your account at anytime, at no charge. We also provide some of the best pricing on dedicated servers for the most demanding websites.

Key Features

• email accounts (POP3 mailboxes) with features like Spam Assassin, box trapper, redirects, mailing lists, web mail, catch all email accounts, filtering, auto responders and much more.
• Control Panel for management of email, site statistics, site backup and other features.
• Daily remote Server backup
• Permanent power backup
• Firewall protection
• Raid Mirrored SATA II Configuation
• Server Support – 24/7 ticket-based
• Rich with plenty of other features including sub- domains, pre-installed software, database management, developer features, media support, FTP features and ecommerce. 
  
  

Our Servers

• 99.999% Reliability
• Uninterruptable power supplies and generator backup
• Dual Liebert provided consistent temperature and humidity range in the datacenter
• State of the art datacenter ID system and security including video surveillance, recording and security guards
• Redundant Cisco BGP routing and switching infrastructure with cold spares - allows for equipment failure with no interruption of service and timely replacement of the failed item
• State of the art monitoring system for all servers and network devices with instant failure notification
  

Security

We use former professional hackers who have worked with the FBI and Presidential candidates to test our servers and make them more secure.  We are also now working towards Hippa certification, a standard which is secure enough for storing sensitive data for the government, medical institutions and so on.

The following is a list of security features that would be implemented on the server:

• Security Audit
• Security software installation and hardening (Bastille Firewall/APF)
• DNS Setup
• WHM/Cpanel Control Panel setup
• Additional IP installation
• One 3-rd party software installation, java, tomcat, etc.
• Installation of security updates as released by OS/Control Panel vendor
• Disabling unused and insecure services
• Removal of insecure packages and unnecessary software
• Log auditing for unusual activity
• Securing PHP
• Apache / MySQL tweaking for maximum performance
• SSH server hardening
• Securing /tmp directory
• SIM (System Integrity Monitor)
• MRTG / RRDTool (Bandwidth Usage Monitor)
• CHkrootkit (Rootkit/Exploit scanner reports sent daily)
• ClamAV installation / setup
• SSL certificate installation
• Tripwire (keeps track of every file being moved/edited in the system)
• Mod_gzip / Zend Optimizer / Turck MMCache
• ImageMagick / NetPBM
  

Server Support

Support is 24 x 7 monitoring to keeping the server up. If it goes down the system admin staff are alerted.

Rich Media House Online Backup Service is a professionally managed service that allows you to continuously back up business data, archives it in our secure data center and makes it immediately available for recovery 24 hours a day.

Remote Server Backup

• FTP access supports FXP
• RSYNC protocol supported
• Storage space available in increments of 10GB
• Unlimited bandwidth usage

As a guide to how much bandwidth you should have, please check below:

- 2 GB Transfer/Month (approx. 183,000 hits of traffic)
- 5 GB Transfer/Month (approx. 458,000 hits of traffic)
- 10 GB Transfer/Month (approx. 916,000 hits of traffic)
- 15 GB Transfer/Month (approx. 1,375,000 hits of traffic)
- 20 GB Transfer/Month (approx. 1,833,000 hits of traffic)
- 25 GB Transfer/Month (approx. 2,292,000 hits of traffic)